Building hospitality technology since 1993 · Shenzhen, China
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Integration catalogue

200+ certified connections across hardware, OTA channels, payment providers and finance systems. Each connection has been deployed in production, not just lab-tested.

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Hardware

Front-of-house & back-of-house hardware

ID readers, kiosks, payment terminals, spa hardware, kitchen and store equipment — certified against our cloud and on-premise product lines.

ID & passport verification

Multi-vendor ID/passport scanners with OCR, supporting mainland China 2nd-gen IDs, passports, Hong Kong/Macau/Taiwan permits and overseas resident permits.

  • · CVR-100U / CVR-100XG (CVision 华视)
  • · HD-900 (Huada 华大)
  • · ICR-100M (Shendun 神盾)
  • · IDR210 (Jinglun 精伦)
  • · A16D (Xinzhongxin 新中新)
  • · T10 (Deka 德卡)
  • · EPR6000 / TH-PR630 / TH-PR210 (Wentong 文通)
  • · EMP5900 (Xiongdi 雄帝)
  • · QA-1000E (Qinyongxing 秦永兴)

Self-service kiosks

In-house designed and manufactured. Industrial mainboard, capacitive touch, high-cycle receipt & card printers, dust- and humidity-tested. 72-hour burn-in before shipment.

  • · Desktop check-in terminal (Yike 忆客)
  • · Self-service kiosk T01 — OTA, walk-in, re-issue
  • · Tabletop P11 (Tian Zhihe 天之河) for RC sign & scan-pay
  • · Delivery robot (Gege 格格) — elevator, obstacle, calling
  • · Smart vending cabinet — up to 60 SKUs

Spa & F&B operations

Spa therapists, kitchen and cashier hardware with full coverage of Chinese mainline brands.

  • · Kefan 科启奥 / Dipai 帝派 spa call-bell
  • · 3-colour status light · voice card · serial reader
  • · Self check-out / OTA voucher redemption
  • · Sunmi V2S mobile POS · Landi A8 (Lakala) top-up
  • · STAR TCP400 / TCP450 visual card read/write
  • · STAR SP747 receipt printer with cutter
  • · EM13A order-pad · EXP12-N POS terminal · 1512A cashier scale
  • · ZKTeco Live20R fingerprint reader
  • · GSNL-QR-25 / QR-22 barcode scanner
Hardware gallery

What these devices actually look like

All photos are from live GEMSTAR deployments and our own hardware line.

Self-service check-in kiosk in a hotel lobby

Self-service check-in kiosk — installed in a hotel lobby

Self-service ticketing kiosk

Self-service ticket kiosk
Buy or collect tickets by QR, ID or phone number; prints on demand.

Self-service terminal

Self-service terminal
Floor-standing unit for lobby or attraction entrance.

Smart turnstiles

Smart turnstiles
QR, ID, IC card, fingerprint, face and palm-vein validation.

Handheld mobile POS terminal

Handheld mobile POS
Gardens, spas and pop-up outlets — card, QR and member payment.

RFID wristbands for hot spring and spa

RFID wristband
Issued at the locker desk, activated at the gate, used for in-park spend and self check-out.

Palm-vein identity terminal for hot spring and spa entry

Palm-vein identity terminal — guest and member verification at the gate

Spa self-service kiosk

Hot spring and spa environment — bracelet issue at the gate, in-park spend, self check-out

OTA & distribution

The channels your market actually books on

Two-way connection with the global OTAs and experiences platforms — live rates, shared inventory, reservations posted straight into the PMS. No manual re-keying, no overbooking.

Global accommodation OTAs

  • · Booking.com
  • · Agoda
  • · Expedia Group (Expedia · Hotels.com · Vrbo)
  • · Airbnb
  • · Trip.com
  • · Trivago (metasearch)
  • · MakeMyTrip · Goibibo
  • · Traveloka
  • · Hostelworld

Tours, activities & tickets

  • · Klook
  • · GetYourGuide
  • · Viator (Tripadvisor)
  • · Tiqets
  • · KKday
  • · Musement
  • · Headout

Direct & regional

  • · Your own booking engine (brand.com)
  • · Google Hotel Ads
  • · Metasearch rate parity feed
  • · Channel manager / switch connection
  • · GDS (Amadeus · Sabre · Travelport)
  • Also supported for properties serving Chinese outbound guests: Ctrip · Meituan · Fliggy · Douyin · Xiaohongshu · WeChat mini-program.
Payment

Every payment method your guest will pull out

Card, wallet and bank schemes handled through licensed acquirers. Tokenised at the terminal — card numbers are never stored on our platform.

VisaCredit · Debit · Contactless
MastercardCredit · Debit · Contactless
American ExpressCard present & online
JCBJapan & Asia inbound
Diners ClubInternational
DiscoverUS & international
UnionPayDomestic & international
Apple PayWallet · Tap to pay
Google PayWallet · Tap to pay
PayPalOnline & deposit
StripeOnline payments & pre-auth
Bank transferSWIFT / wire for groups & corporate
Pre-authorisationIncidentals hold & release
Split & multi-currencyRoom, outlet and group settlement
E-invoicingAutomatic invoicing on settlement
Regional walletsAlipay · WeChat Pay for Asian inbound
Finance systems

Connection to your accounting stack

Auto-post consumption and payment vouchers to your finance system. We support the mainline ERP brands used by mid-to-large hospitality groups in Asia.

Kingdee 金蝶K3 · EAS · KIS · Cloud · Constellation
Yonyou 用友NC · U8 · U8 Cloud · T3 · UBrowser
Shiji 石基Infor · SunSystems receiver files
GS EnterpriseV7.0 native connector

Document types: consumption, payment, contract-unit receipt, member charge, stock-in, return, transfer, scrap, allocation, write-off, payment-voucher, and more.

Language support

Which modules ship with an English interface

Straight answer, module by module. If a module you need is not English-ready today, we will tell you at scoping stage rather than at go-live — and we will quote the adaptation if you want it built.

# System module English UI Other languages
1 GSHIS Cloud (捷云) Supported
2 Kuaidian Cloud POS (快点云POS) Supported
3 Cloud Spa (云水荟) Not supported Adaptation not currently planned
4 Cloud Hot Spring (云温泉) Not supported Adaptation not currently planned
5 Cloud Scenic (云景区) Not supported Adaptation not currently planned
6 SCM Procurement & Supply Chain Supported
7 Senior Care Not supported
8 Warehouse Supported
9 HR & Payroll Supported Chinese (Simplified & Traditional), English, French, Arabic
10 Membership Supported
11 Contract Accounts Supported
12 Group Management Not supported
13 Long-stay Rental Supported
14 Yacht Club Not supported Adaptation not currently planned
15 SaaS Platform Not supported
16 Linen Management Not supported
17 Group Finance Settlement Not supported
18 GSHIS Mobile (iPMS rooms, mobile butler) Supported

Status as of September 2026. Modules marked "adaptation not currently planned" can still be quoted as custom work — ask us.

Who builds this

200+ people in Shenzhen — not a reseller

We write the software, build the hardware and run our own 7×24 support desk. Three subsidiaries, 13 offices and 20+ service points across China.

GEMSTAR team GEMSTAR HQ lobby GEMSTAR engineering floor

Don't see what you need?

ESB middleware and REST API are open. Most bespoke integrations are 2–6 weeks. We confirm a fixed-fee quote before kicking off.

  • API docs available under NDA within 48 hours
  • Sandbox environment for partner testing
  • Two-week fixed-price POC for new connectors
  • Maintenance and SLA covered by 7×24 support

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