The problem
Why a new system, and why now
Most PMS systems were built for hotels. Apartments need monthly billing, deposit rules and owner statements; homestays need self-check-in without staff. Off-the-shelf hotel systems force you to bend the operation to fit the software.
What GEMSTAR delivers
A platform that runs the operation end-to-end, with hardware we make ourselves and APIs that integrate with what you already have.
- 01Front desk & long-stayNightly and monthly rates in one bill, deposit management, contract templates.
- 02Self check-in kiosks24/7 check-in for unmanned properties. ID scan, deposit capture, key issuance.
- 03Owner statementsMonthly revenue share statements for property owners, auto-generated.
- 04Housekeeping on demandTask dispatch, photo verification, supply tracking.
- 05Channel managerPush inventory to Booking, Airbnb, Agoda and direct booking sites.
- 06Utilities & extra feesPer-stay utility charges, parking, cleaning fees — auto-billed.
Direct-booking app — property list, room types and booking confirmation
