The problem
Why a new system, and why now
Hotel groups evaluating new platforms worry about vendor risk: who will be around in 10 years? who owns the data? will the system integrate with what we already have? who do we call at 2am?
What GEMSTAR delivers
A platform that runs the operation end-to-end, with hardware we make ourselves and APIs that integrate with what you already have.
- 0130+ years in hospitalityFounded 1993, never exited the industry.
- 02One vendor, software + hardwareNo integration blame game.
- 0312,000+ properties liveIncluding 800 four- and five-star hotels.
- 04Open APIs, documentedYour data, your integrations, your exit.
- 05Local support13 offices and 20+ service points across China. 7×24 hotline.
- 06Cloud or on-premiseData residency options, daily backups, geographic redundancy.
