Product family
Eighteen modules. One map.
Six product lines across guest touchpoints, operations, commerce, supply chain and back office — all sitting on one data layer.
GEMSTAR brings rooms, restaurants, wellness and purchasing into a single system — with self-service hardware we build ourselves. No stitching five vendors together.
Response within 24 hours · Demos in English, 中文, Khmer & Lao
Six business formats, one system. Run a hotel, a hot spring resort, three restaurants and a spa on the same database — with one login and one source of truth.
Cloud PMS, CRS, group bookings, revenue management and full front-desk automation for city hotels and large resorts.
Explore →Long-stay billing, owner settlement, unmanned check-in and non-standard inventory management for serviced apartments and B&B chains.
Explore →Therapist rostering, locker and bracelet tracking, package management and mobile tipping — purpose-built for large spa and sauna operations.
Explore →QR ordering, kitchen routing, table management and inventory — connected to the room bill so guests sign once.
Explore →Ticketing, turnstile and wristband integration, water-park locker flows and group settlement for scenic areas and theme parks.
Explore →Medical records, care plans, nursing schedules and family apps — integrated residential and community care management.
Explore →Six product lines across guest touchpoints, operations, commerce, supply chain and back office — all sitting on one data layer.
A resort guest books a room, eats twice, books a spa and buys at the shop. If those run on four systems, nobody knows what that guest is worth. Ours does.
We manufacture our own kiosks — industrial mainboards, capacitive touch, high-cycle receipt and card printers, dust and humidity resistant. Every unit runs 72 hours of burn-in before it ships.
Replacing everything is rarely the answer. Our middleware layer connects GEMSTAR to your existing PMS, locks, payment providers and channel manager — and to the platforms your market depends on.
We write the software, we build the self-service hardware, and we run our own 7×24 support desk. Three subsidiaries, 13 offices and 20+ service points across China.
Named properties across China. Each runs rooms, hot springs, dining, retail and purchasing on one platform — not four vendors stitched together.
A 715-mu valley resort anchored by Asia's longest steel-grid suspension bridge, with 34 boutique timber-villa keys, a Chinese restaurant and a holographic light-story hall — settling to one guest folio.
China's first sino-foreign tourism joint venture, covering 2.2 km² with 400 rooms and a 48-pool hot spring park. Bracelet activation at the gate, in-park spend posted to the bracelet, therapist rostering on mobile.
A valley art town master-planned across 8.5 km² with investment exceeding RMB 20 billion. Palm Tree Hot Spring, Dinosaur Island water park and Tadao Ando's Chapel of Poetry — one membership base, one ledger.
"The reason our clients stay is structural: rooms, hot springs, spa, F&B and purchasing run on one platform. You cannot buy that as three products and hope they talk to each other."
Independent private company, profitable every year since 2008. Audited by PRC public-security authorities, certified to ISO 9001, and recognised as a National High-Tech Enterprise.
Live self-service check-in demonstration at our booth.
Changsha, ChinaGEMSTAR speaking session: hospitality digitalisation with localised infrastructure.
Shenzhen, ChinaFull product line-up and client panels. Book a meeting with our overseas team.
Shanghai, ChinaTell us about your operation and we'll build the demo around it — not a generic walkthrough.
