The problem
Why a new system, and why now
Restaurant POS systems don't talk to the PMS, so a room charge needs a manual transfer. Inventory is tracked on a spreadsheet that lags two weeks. Kitchens lose tickets because the printer jams.
What GEMSTAR delivers
A platform that runs the operation end-to-end, with hardware we make ourselves and APIs that integrate with what you already have.
- 01Table & reservationFloor plan editor, turn-time analytics, waitlist.
- 02QR orderingPer-table QR, dietary preferences remembered, multi-language menus.
- 03Kitchen displayReal-time KDS, course firing, prep-time targets.
- 04Inventory deductionRecipe-level BOM, auto-deduct from POS sales.
- 05Post-charge to roomSend F&B charges to the guest folio with one tap.
- 06Banquet & eventsBEO, master accounts, deposit schedule, attendance tracking.
Restaurant and banquet service — orders routed to the kitchen display
