Building hospitality technology since 1993 · Shenzhen, China
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Care and hospitality in one operation

Care plan management, medication scheduling, vital signs, family app and hotel-grade housekeeping and billing — designed for retirement residences and assisted-living properties.

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The problem

Why a new system, and why now

Most senior-care software is medical-first and ignores hospitality. Residents are guests, not patients — they still expect good meals, clean rooms and considerate service. Medical systems and hotel systems are bought separately and don't share data.

What GEMSTAR delivers

A platform that runs the operation end-to-end, with hardware we make ourselves and APIs that integrate with what you already have.

  • 01Care plan & nursing notesCare plan editor, daily notes, incident reports, family visibility.
  • 02Medication managementMAR sheets, pharmacy integration, allergy alerts.
  • 03Vital signs & wearablesBedside terminals, Bluetooth BP/glucose meters, trend charts.
  • 04Housekeeping & F&BSame hotel PMS workflows, adapted for residential schedules.
  • 05Family appReal-time updates, visit booking, photo sharing, billing.
  • 06Billing & subsidiesCombine care, room and F&B charges; subsidy and insurance handling.
Assisted-living room with in-room control

Assisted-living room with in-room control

Outcomes

What our clients measure

1 platformCare and hospitality together
1 sourceFor medical and hospitality truth
4 endsFamily, institution, community, regulator
Who builds this

200+ people in Shenzhen — not a reseller

We write the software, build the hardware and run our own 7×24 support desk. Three subsidiaries, 13 offices and 20+ service points across China.

GEMSTAR team GEMSTAR engineering floor GEMSTAR office

Let's map this to your property

Send us your operation scope. We'll come back with a written scope, indicative pricing and references.

  • 45-minute demo built around your operation
  • Written scope and pricing within 5 working days
  • Integration assessment for your existing systems
  • References from comparable properties

Book a demo

We reply within 24 hours. Your details are never shared with third parties.